About First Call Heating & Cooling

First Call Heating & Cooling started with a straightforward mission: provide the Charleston area with HVAC service that homeowners can trust. Owner Steven brought over 12 years of industry experience into the company, with a focus on showing up when he says he will, explaining problems clearly, and making sure the work is done right the first time.

The website does not provide a formal owner biography, but customer testimonials repeatedly reference Steven as the primary technician or service contact. Reviews describe him as responsive, knowledgeable, personable, reliable, patient in answering questions, and committed to standing behind his work. Customers also mention that he explains problems clearly, responds to emergencies quickly, and follows up after service.

Today, First Call serves 17 communities across Charleston, Berkeley, and Dorchester counties — from downtown Charleston to Summerville, Mount Pleasant to Johns Island, and the barrier island communities of Isle of Palms, Sullivan's Island, and Folly Beach. We handle AC repair, installation, system replacement, heating service, and emergency calls 7 days a week.